BANK, J. (1992). The Essence Of Total Quality Management / John Bank. Prentice-Hall.
Chicagoスタイル(17版)引用形式BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.
MLA(8版)引用形式BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.
警告: この引用は必ずしも正確ではありません.