BANK, J. (1992). The Essence Of Total Quality Management / John Bank. Prentice-Hall.
Chicago Style (17th ed.) CitationBANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.
MLA引文BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.
警告：這些引文格式不一定是100％准確.