BANK, J. (1992). The Essence Of Total Quality Management / John Bank, Series Editor: Adrian Buckley. Prentice-Hall.
Dyfyniad Arddull ChicagoBANK, John. The Essence Of Total Quality Management / John Bank, Series Editor: Adrian Buckley. Prentice-Hall, 1992.
Dyfyniad MLABANK, John. The Essence Of Total Quality Management / John Bank, Series Editor: Adrian Buckley. Prentice-Hall, 1992.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.