Cita APA (7a ed.)

Ross, J. E. (1995). Total Quality Management: Text Cases And Reedings / Joel E. Ross. S.S. Mubaruk & Brothers.

Cita Chicago Style (17a ed.)

Ross, Joel E. Total Quality Management: Text Cases And Reedings / Joel E. Ross. S.S. Mubaruk & Brothers, 1995.

Cita MLA (8a ed.)

Ross, Joel E. Total Quality Management: Text Cases And Reedings / Joel E. Ross. S.S. Mubaruk & Brothers, 1995.