Ross, J. E. (1995). Total Quality Management: Text Cases And Reedings / Joel E. Ross. S.S. Mubaruk & Brothers.
Style de citation Chicago (17e éd.)Ross, Joel E. Total Quality Management: Text Cases And Reedings / Joel E. Ross. S.S. Mubaruk & Brothers, 1995.
Style de citation MLA (8e éd.)Ross, Joel E. Total Quality Management: Text Cases And Reedings / Joel E. Ross. S.S. Mubaruk & Brothers, 1995.
Attention : ces citations peuvent ne pas être correctes à 100%.