HRADESKY, J. L. (1995). Total Quality Management Handbook John L. Hradesky. McGraw-Hill.
Chicago Style (17. basım) AtıfHRADESKY, John L. Total Quality Management Handbook John L. Hradesky. McGraw-Hill, 1995.
MLA (8th ed.) AtıfHRADESKY, John L. Total Quality Management Handbook John L. Hradesky. McGraw-Hill, 1995.
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