Cita APA (7a ed.)

HRADESKY, J. L. (1995). Total Quality Management Handbook John L. Hradesky. McGraw-Hill.

Cita Chicago Style (17a ed.)

HRADESKY, John L. Total Quality Management Handbook John L. Hradesky. McGraw-Hill, 1995.

Cita MLA (8a ed.)

HRADESKY, John L. Total Quality Management Handbook John L. Hradesky. McGraw-Hill, 1995.