GITLOW, H. S. (1994). Total Quality Management In Action Howard S.gitlow, Shely J. Gitlow. PTR Prentice Hall.
Chicago Style aipamenaGITLOW, Howard S. Total Quality Management In Action Howard S.gitlow, Shely J. Gitlow. PTR Prentice Hall, 1994.
MLA aipamenaGITLOW, Howard S. Total Quality Management In Action Howard S.gitlow, Shely J. Gitlow. PTR Prentice Hall, 1994.
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