GITLOW, H. S. (1994). Total Quality Management In Action Howard S.gitlow, Shely J. Gitlow. PTR Prentice Hall.
Chicagoスタイル(17版)引用形式GITLOW, Howard S. Total Quality Management In Action Howard S.gitlow, Shely J. Gitlow. PTR Prentice Hall, 1994.
MLA(8版)引用形式GITLOW, Howard S. Total Quality Management In Action Howard S.gitlow, Shely J. Gitlow. PTR Prentice Hall, 1994.
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