APA način citiranja (7. izdanje)

BROWN, S. A. (1992). Total Quality Service How Organizations Use It To Create Competitive Advantage Stanley A. Brown. Prentice - Hall.

Čikaški stil citiranja (17. izdanje)

BROWN, Stanley A. Total Quality Service How Organizations Use It To Create Competitive Advantage Stanley A. Brown. Prentice - Hall, 1992.

MLA način citiranja (8. izdanje)

BROWN, Stanley A. Total Quality Service How Organizations Use It To Create Competitive Advantage Stanley A. Brown. Prentice - Hall, 1992.