APA (7 ম সংস্করণ) উদ্ধৃতি

BROWN, S. A. (1992). Total Quality Service How Organizations Use It To Create Competitive Advantage Stanley A. Brown. Prentice - Hall.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

BROWN, Stanley A. Total Quality Service How Organizations Use It To Create Competitive Advantage Stanley A. Brown. Prentice - Hall, 1992.

M.L.A (8 ম সংস্করণ) উদ্ধৃতি

BROWN, Stanley A. Total Quality Service How Organizations Use It To Create Competitive Advantage Stanley A. Brown. Prentice - Hall, 1992.