APA (7th ed.) Citation

Zeithml, V. A. (1996). Service Marketing Valerie A. Zeithml. McGraw-Hill.

Chicago Style (17th ed.) Citation

Zeithml, Valerie A. Service Marketing Valerie A. Zeithml. McGraw-Hill, 1996.

MLA (8th ed.) Citation

Zeithml, Valerie A. Service Marketing Valerie A. Zeithml. McGraw-Hill, 1996.

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