Zeithml, V. A. (1996). Service Marketing Valerie A. Zeithml. McGraw-Hill.
Chicago Style (17th ed.) CitationZeithml, Valerie A. Service Marketing Valerie A. Zeithml. McGraw-Hill, 1996.
MLA引文Zeithml, Valerie A. Service Marketing Valerie A. Zeithml. McGraw-Hill, 1996.
警告:这些引文格式不一定是100%准确.