Service Marketing Valerie A. Zeithml
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| Main Author: | |
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| Format: | Umum |
| Language: | Asing |
| Published: |
McGraw-Hill
1996
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| Summary: | |
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| Physical Description: | xx, 700 p. 23 cm |
| ISBN: | ISBN:0-07-114881-7Rp211.900 |