Service Marketing Valerie A. Zeithml

類似資料

• Principles of service marketing
  著者:: Palmer, Adrian
  出版事項: (2001)
• Marketing management the marketers watchwords are quality, service, and valuePhilip Kotler
  著者:: KOTLER, Philip
  出版事項: (2003)
• Services marketing: integrating customer focus across the firm
  著者:: Zeithaml, Valerie A.
  出版事項: (2003)
• Services marketing: integrating customer focus across the firm
  著者:: Zeithaml, Valerie A.
  出版事項: (2003)
• Services marketing : integrating customer focus across the firm 7th ed.
  著者:: Zeithaml, Valarie A.
  出版事項: (2013)