APA (7 ম সংস্করণ) উদ্ধৃতি

Hope, C. (1997). Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.

M.L.A (8 ম সংস্করণ) উদ্ধৃতি

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.