Cita APA

Hope, C. (1997). Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall.

Chicago Style (17th ed.) Citation

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.

Cita MLA

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.

Atenció: Aquestes cites poden no estar 100% correctes.