APA (7e ed.) Bronvermelding

Hope, C. (1997). Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall.

Chicago (17e ed.) Bronvermelding

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.

MLA (8e ed.) Bronvermelding

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.

Let op: Deze citaties zijn niet altijd 100% accuraat.