APA引文

Hope, C. (1997). Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall.

Chicago Style (17th ed.) Citation

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.

MLA引文

Hope, Christine. Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann. Prentice-Hall, 1997.

警告：这些引文格式不一定是100％准确.