TJIPTONO, F. (1995). Total Quality Management/fandy Tjiptono. Andi.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy. Total Quality Management/fandy Tjiptono. Andi, 1995.
MLA引文TJIPTONO, Fandy. Total Quality Management/fandy Tjiptono. Andi, 1995.
警告:这些引文格式不一定是100%准确.