Hiebeler, R. (1998). Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman. Simon & Schuster.
Dyfyniad Arddull ChicagoHiebeler, Robert. Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman. Simon & Schuster, 1998.
Dyfyniad MLAHiebeler, Robert. Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman. Simon & Schuster, 1998.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.