Hiebeler, R. (1998). Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman. Simon & Schuster.
Chicago Style (17th ed.) CitationHiebeler, Robert. Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman. Simon & Schuster, 1998.
MLA引文Hiebeler, Robert. Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman. Simon & Schuster, 1998.
警告：这些引文格式不一定是100％准确.