Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman

Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Hiebeler, Robert
Fformat:	Umum
Iaith:	Asing
Cyhoeddwyd:	Simon & Schuster 1998
Pynciau:	CUSTOMER SERVICES-MANAGEMENT
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

PINJAM

Eitemau Tebyg

Be Your Customer's Hero
gan: TOPOREK, Adam
Cyhoeddwyd: (2015)

Incredible Customer Service
gan: FREEMANTLE, David
Cyhoeddwyd: (1992)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (1990)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (1990)

Services marketing. : Integrating customer focus across the firm.
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2000)

How To Be A Profesional Customer Service
gan: Budi Haryono
Cyhoeddwyd: (2018)

Pelayanan pelanggan yang sempurna yang lebih dahulu harus anda benahi Ted Johns
gan: John, Ted
Cyhoeddwyd: (2003)

Services marketing: integrating customer focus across the firm
gan: Zeithaml, Valerie A.
Cyhoeddwyd: (2003)

Services marketing: integrating customer focus across the firm
gan: Zeithaml, Valerie A.
Cyhoeddwyd: (2003)

Bottom-line call center management : creating a culture of accountability and excellent customer service
gan: Butler, David L
Cyhoeddwyd: (2004)

Customer Relationship Marketing : Get to Know Your Customers and Win Their Loyalty
gan: Merlin Stone
Cyhoeddwyd: (2000)

Grolier business library. : V. 5: Delivering customer service: How to win a competitive edge...
gan: Payne, Shelia
Cyhoeddwyd: (1999)

Customer relationship management; Concepts and tools(manajemen Hubungan Pelanggan)
gan: Buttle, Francis
Cyhoeddwyd: (2007)

Customer relationship management; Concepts and tools(manajemen Hubungan Pelanggan)
gan: Buttle, Francis
Cyhoeddwyd: (2007)

Customer loyaltyMenumbuhkan dan mempertahankan kesetiaan pelangganJill Griffin
gan: Griffin, Jill
Cyhoeddwyd: (2003)

Marketing services : competing through quality
gan: Berry, Leonard L.
Cyhoeddwyd: (1991)

Customer Focused Quality : What To do On Monday Morning
gan: Hinton, Tom
Cyhoeddwyd: (1994)

Secrets of customer relationship management
gan: Barnes, James G.
Cyhoeddwyd: (2003)

Secrets Of Customer Relationship Management
gan: Barnes, James G.
Cyhoeddwyd: (2003)

Keeping clients satisfied : make your service business more successful and profitable
gan: Bly, Robert W.
Cyhoeddwyd: (1993)

Chinese creeds & customs.
Cyhoeddwyd: (1958)

The Art of marketing. : V. 8.: Customer relationship marketing: Get to know your ...
gan: Stone, Merlin
Cyhoeddwyd: (2001)

Atesea Occasional Papers : No. 13 : Doing theology with the festivals and customs of Asia
Cyhoeddwyd: (1994)

Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
gan: TJIPTONO, Fandy, et al.
Cyhoeddwyd: (2019)

Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2003)

Services marketing ed.4 : integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2006)

Customer Relationship Management essentials
gan: John W. Gosney
Cyhoeddwyd: ()

Customer Relationship Management essentials
gan: Thomas P. Boehm
Cyhoeddwyd: ()

Managing Quality Customer ServiceEditor : James J.Spillane, SJPelayanan yang berkualitas
Cyhoeddwyd: (2006)

Secrets of customer relationship management = rahasia manajemen hubungan pelanggan / James G. Barnes
gan: Barnes, James G.
Cyhoeddwyd: (2009)

Services Marketing: Integrating Customer Focus Across The Firm
gan: Mary Jo Bitner
Cyhoeddwyd: ()

Services Marketing: Integrating Customer Focus Across The Firm
gan: Valarie A. Zeithaml
Cyhoeddwyd: ()

The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal
gan: Reichheld, Frederick F.
Cyhoeddwyd: (1996)

Harvard business review on customer relationship management
Cyhoeddwyd: (2001)

Customer Relationship Management=Manajemen Hubungan Pelanggan Concepts and ToolsFrancis Buttle; alih bahasa Arief Subiyanto
gan: Buttle, Francis, et al.
Cyhoeddwyd: (2007)

Excel 5 For Windows Solutions By Kelly Conatser
gan: CONATSER, Kelly
Cyhoeddwyd: (1994)

Customer relationship managamentcreating competitive advantage through win-win relationship strategies Kaj Storbacka, Jarmo R. Lehtinen
gan: Storbacka, Kaj
Cyhoeddwyd: (2001)

Customer loyalty = menumbuhkan dan mempertahankan kesetiaan pelanggan
gan: Sumiharti, Yati, et al.
Cyhoeddwyd: (2003)

Manners and Customs of Bible Lands
Cyhoeddwyd: (1953)

Secrets of customer relationship management. : rahasia manajemen hubungan pelanggan.
gan: Barnes, James G.
Cyhoeddwyd: (2001)