Cita APA (7a ed.)

(1994). Managing Qaulity/edited By Barrie G. Dale. Prentice Hall.

Cita Chicago Style (17a ed.)

Managing Qaulity/edited By Barrie G. Dale. Prentice Hall, 1994.

Cita MLA (8a ed.)

Managing Qaulity/edited By Barrie G. Dale. Prentice Hall, 1994.