LEVIT, S. (1994). Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill.
Čikaški stil citiranja (17. izdanje)LEVIT, Steve. Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill, 1994.
MLA način citiranja (8. izdanje)LEVIT, Steve. Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill, 1994.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.