LEVIT, S. (1994). Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill.
Chicago-Zitierstil (17. Ausg.)LEVIT, Steve. Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill, 1994.
MLA-Zitierstil (8. Ausg.)LEVIT, Steve. Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill, 1994.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.