APA-referens (7:e uppl.)

LEVIT, S. (1994). Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill.

Chicago-referens (17:e uppl.)

LEVIT, Steve. Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill, 1994.

MLA-referens (8:e uppl.)

LEVIT, Steve. Quality Is Just Beginning: Managing For Total Responsiveness/steve Levit. McGraw-Hill, 1994.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.