APA (7th ed.) Citation

Schonberger, R. J. (1997). Operations Management: Customer-focused Principles Richard J. Schonberger, Edward M. Knod,jr. Irwin.

Chicago Style (17th ed.) Citation

Schonberger, Richard J. Operations Management: Customer-focused Principles Richard J. Schonberger, Edward M. Knod,jr. Irwin, 1997.

MLA (8th ed.) Citation

Schonberger, Richard J. Operations Management: Customer-focused Principles Richard J. Schonberger, Edward M. Knod,jr. Irwin, 1997.

Warning: These citations may not always be 100% accurate.