GEORGE, S. (1994). Total Quality Management: Strategies And Techniques Proven At Today's Most Successful Companies/stephen George. John Wiley & Sons.
Citação do estilo Chicago (17ª ed.)GEORGE, STEPHEN. Total Quality Management: Strategies And Techniques Proven At Today's Most Successful Companies/stephen George. John Wiley & Sons, 1994.
Citação MLA (8ª ed.)GEORGE, STEPHEN. Total Quality Management: Strategies And Techniques Proven At Today's Most Successful Companies/stephen George. John Wiley & Sons, 1994.
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