DUTKA, A. (1994). Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books.
Chicago Style (17th ed.) CitationDUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.
MLA引文DUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.
警告:这些引文格式不一定是100%准确.