DUTKA, A. (1994). Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books.
Chicago Style (17th ed.) CitationDUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.
MLA (8th ed.) CitationDUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.
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