DUTKA, A. (1994). Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books.
Citación estilo ChicagoDUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.
Cita MLADUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.
Warning: These citations may not always be 100% accurate.