APA ציטוט

DUTKA, A. (1994). Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books.

Chicago Style (17th ed.) Citation

DUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.

ציטוט MLA

DUTKA, Alan. Ama Handbook For Customer Satisfaction Alan Dutka. NTC Business Books, 1994.