KAPLAN, R. S. (1996). The balanced scorecard translating strategy into action. Harvard Business School Press.
Chicago-viite (17. p.)KAPLAN, Robert S. The Balanced Scorecard Translating Strategy into Action. Harvard Business School Press, 1996.
MLA-viite (8. p.)KAPLAN, Robert S. The Balanced Scorecard Translating Strategy into Action. Harvard Business School Press, 1996.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.