Cita APA (7a ed.)

KOLARIK, W. J. (1995). Creating quality concepts, systems, strategies, and tools. McGraw-Hill.

Cita Chicago Style (17a ed.)

KOLARIK, William J. Creating Quality Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.

Cita MLA (8a ed.)

KOLARIK, William J. Creating Quality Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.