KOLARIK, W. J. (1995). Creating quality concepts, systems, strategies, and tools. McGraw-Hill.
Chicago (17e ed.) BronvermeldingKOLARIK, William J. Creating Quality Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.
MLA (8e ed.) BronvermeldingKOLARIK, William J. Creating Quality Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.
Let op: Deze citaties zijn niet altijd 100% accuraat.