KOLARIK, W. J. (1995). Creating quality concepts, systems, strategies, and tools. McGraw-Hill.
Chicago Style (17. basım) AtıfKOLARIK, William J. Creating Quality Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.
MLA (8th ed.) AtıfKOLARIK, William J. Creating Quality Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.
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