APA (7th ed.) Citation

HILL, N. (1998). Handbook of customer satisfaction measurement. Gower.

Chicago Style (17th ed.) Citation

HILL, Nigel. Handbook of Customer Satisfaction Measurement. Gower, 1998.

MLA (8th ed.) Citation

HILL, Nigel. Handbook of Customer Satisfaction Measurement. Gower, 1998.

Warning: These citations may not always be 100% accurate.