Kolarik, W. J. (1999). Creating quality process design for result. McGraw-Hill.
Chicago Style (17th ed.) CitationKolarik, William J. Creating Quality Process Design for Result. McGraw-Hill, 1999.
MLA引文Kolarik, William J. Creating Quality Process Design for Result. McGraw-Hill, 1999.
警告:這些引文格式不一定是100%准確.