APA način citiranja (7. izdanje)

GOETSCH, D. L. (2000). Quality management introduction to total quality management for production, processing, and services. Prentice-Hall.

Čikaški stil citiranja (17. izdanje)

GOETSCH, David L. Quality Management Introduction to Total Quality Management for Production, Processing, and Services. Prentice-Hall, 2000.

MLA način citiranja (8. izdanje)

GOETSCH, David L. Quality Management Introduction to Total Quality Management for Production, Processing, and Services. Prentice-Hall, 2000.