GOETSCH, D. L. (2000). Quality management introduction to total quality management for production, processing, and services. Prentice-Hall.
Chicago-стиль цитированияGOETSCH, David L. Quality Management Introduction to Total Quality Management for Production, Processing, and Services. Prentice-Hall, 2000.
MLA-цитированиеGOETSCH, David L. Quality Management Introduction to Total Quality Management for Production, Processing, and Services. Prentice-Hall, 2000.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.