Creech, B. (1996). Lima pilar [manajemen mutu terpadu] TQMcara membuat total quality management bekerja bagi anda. Binarupa Aksara.
Chicago Style (17th ed.) CitationCreech, Bill. Lima Pilar [manajemen Mutu Terpadu] TQMcara Membuat Total Quality Management Bekerja Bagi Anda. Binarupa Aksara, 1996.
MLA (8th ed.) CitationCreech, Bill. Lima Pilar [manajemen Mutu Terpadu] TQMcara Membuat Total Quality Management Bekerja Bagi Anda. Binarupa Aksara, 1996.
Warning: These citations may not always be 100% accurate.