(1999). Managing business process flows ( ada CD). Prentice-Hall.
Lua i Stíl Chicago (17ú heag.)Managing Business Process Flows ( Ada CD). Prentice-Hall, 1999.
Lua MLA (8ú heag.)Managing Business Process Flows ( Ada CD). Prentice-Hall, 1999.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.