APA (7 ম সংস্করণ) উদ্ধৃতি

Newell, F. (2000). Loyalty.com customer relationship management in the new era of internet marketing. McGraw-Hill.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Newell, Frederick. Loyalty.com Customer Relationship Management in the New Era of Internet Marketing. McGraw-Hill, 2000.

M.L.A (8 ম সংস্করণ) উদ্ধৃতি

Newell, Frederick. Loyalty.com Customer Relationship Management in the New Era of Internet Marketing. McGraw-Hill, 2000.