APA način citiranja (7. izdanje)

Best, R. J. (2000). Market-based managementstrategies for growing customer value and profitability. Prentice-Hall.

Čikaški stil citiranja (17. izdanje)

Best, Roger J. Market-based Managementstrategies for Growing Customer Value and Profitability. Prentice-Hall, 2000.

MLA način citiranja (8. izdanje)

Best, Roger J. Market-based Managementstrategies for Growing Customer Value and Profitability. Prentice-Hall, 2000.