Munro-Faure, L. (1999). Implementing total quality management. Elex Media Komputindo.
Chicago Style (17th ed.) CitationMunro-Faure, Lesley. Implementing Total Quality Management. Elex Media Komputindo, 1999.
Cita MLAMunro-Faure, Lesley. Implementing Total Quality Management. Elex Media Komputindo, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.