Munro-Faure, L. (1999). Implementing total quality management. Elex Media Komputindo.
Chicago Style aipamenaMunro-Faure, Lesley. Implementing Total Quality Management. Elex Media Komputindo, 1999.
MLA aipamenaMunro-Faure, Lesley. Implementing Total Quality Management. Elex Media Komputindo, 1999.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.