Palmer, A. (2001). Principles of service marketing. McGraw-Hill.
Chicagoスタイル(17版)引用形式Palmer, Adrian. Principles of Service Marketing. McGraw-Hill, 2001.
MLA(8版)引用形式Palmer, Adrian. Principles of Service Marketing. McGraw-Hill, 2001.
警告: この引用は必ずしも正確ではありません.