Robinette, S. (2001). Emotion marketingthe hallmark way of winning customers for life. McGraw-Hill.
Style de citation Chicago (17e éd.)Robinette, Scott. Emotion Marketingthe Hallmark Way of Winning Customers for Life. McGraw-Hill, 2001.
Style de citation MLA (8e éd.)Robinette, Scott. Emotion Marketingthe Hallmark Way of Winning Customers for Life. McGraw-Hill, 2001.
Attention : ces citations peuvent ne pas être correctes à 100%.