Robinette, S. (2001). Emotion marketingthe hallmark way of winning customers for life. McGraw-Hill.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रRobinette, Scott. Emotion Marketingthe Hallmark Way of Winning Customers for Life. McGraw-Hill, 2001.
एमएलए (8वां संस्करण) प्रशस्ति पत्रRobinette, Scott. Emotion Marketingthe Hallmark Way of Winning Customers for Life. McGraw-Hill, 2001.
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